Super 8 by Wyndham Gananoque - Country Squire Resort

“Bom custo benefício”

Overall, it was great value for money. We slept only one night, and the location was perfect for heading out to the Thousand Islands. The breakfast could have been better.

Fanny·Il y a 3 semaines

“Super demp”

The water pressure was fine, but the room smelled and felt damp—totally unenjoyable. Nothing dried even with the heat on and the window open.

Caroline·Il y a 3 semaines

“Terrible Management and practices”

We checked in only to learn our booked room had supposedly flooded and was gone. The hotel gave us a different room that didn’t match what we’d paid for and didn’t suit our needs. Even after four days, I’m still fighting for a refund for a problem that wasn’t my fault. The hotel couldn’t honor the reservation, yet I’m the one facing the financial penalty. Flooding is a business issue, not a customer one, and the hotel should handle insurance claims, not force paying guests to bear the loss. We didn’t cancel; the hotel failed to deliver what we booked, so a full refund should have been automatic, not a battle I must endure. The customer service was extremely disappointing and the handling unacceptable.

Brandon·Il y a 3 semaines

The place was clean and quiet.

Moshe·Il y a 4 semaines

“See above”

Our room was cancelled on arrival day because of a flood at the location, so we had to book another hotel.

Nancy·Il y a 4 semaines