“Pésimo trato del personal, aire acondicionado ruidoso, difícil acceso, robo de datos personales”
The beds were comfy and the place was spotless, but getting there was a nightmare – the link they sent didn’t work with Waze, so I almost scratched my car on the narrow roads. The AC kept making a noise every 2 minutes, ruining my sleep. I received weird texts from random numbers (probably bots) asking to confirm check‑in; none of them were from the official hotel, so it felt like a data‑theft scam that other guests also reported at breakfast. The Wi‑Fi never worked. They added extra charges for my pet, even though it wasn’t listed on Booking. The staff were rude and unhelpful, telling me “we can’t do anything because it never happened before” and even pointed a finger at my face while I was eating breakfast. I can’t recommend this place; it’s a shame for such a beautiful castle.
ValerieIl y a 3 jours