★★★·Charlotte·8.7
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ou écris-le simplement — « autour du 20, trois nuits »
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Located in North Carolina, Residence Inn Charlotte SouthPark features an indoor pool and spacious studios with fully equipped kitchenettes, 37-inch flat-screen cable TVs with HBO, seating areas, and sofa beds. The hotel offers a fitness centre, launderette, barbecue facilities, and car hire (additional cost). It's 5 miles from the Mint Museum of Art and 9 miles from Carowinds Theme Park.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The shower drain was clogged, the blinds didn’t work, housekeeping never arrived, and there were only a couple of towels; I had to fetch a pack‑and‑play after three requests. The kitchenette was great, but the trash cans were too small. Overall, the property was solid.
Donna·Il y a 3 semaines
Very spacious suites. Delicious hot breakfast. Nice selection of food. Good location/ centrally located to where I needed to go. Friendly staff; but I encountered a problem that was NEVER resolved so I don't feel I had the TRUE Marriott experience. First, the room I selected and reserved was unavailable, but wasn't told that until the no cancellation day (or you lose 1 night's stay). So, it was supposed to be a girl's weekend- together in 1 room and we had separate rooms. The front desk worker offered to put a note in my account to see if Marriott would give me some reward points. Second, the parking is HORRIBLE! Very tight parking and the overflow underneath had no elevator, so you had to carry bags up several stairs. Third, neither of my lamps in the living room worked. Neither did my tv in the bedroom. When I mentioned it late at night, I was told the hotel was sold out so I could not be moved, but the front desk worker told me he would have maintenance come to my room the next day. So, the next morning when I went down for breakfast, I told the a.m. front desk worker about my situation. She said she would have maintenance take a look. I was gone for 13 hours and low and behold, when I returned, the lamps and the tv STILL DIDN'T WORK! The next day, I checked out and mentioned it to a third front desk worker who was gracious enough to add some loyalty reward points to my account
Tammy·Il y a un mois
Breakfast was decent and the staff were friendly, but I had to pay extra for parking, which is unusual for a hotel.
Jeanette·Il y a un mois
I was pleasantly surprised by how quickly the team handled an unexpected change to my room reservation; the staff was genuinely helpful.
Dashon·Il y a un mois
The room was spacious and comfortable, and the location in that charming neighbourhood was perfect, though the breakfast could use some improvement.
Mayra·Il y a un mois