“Un lieu magique et envoûtant, mais un service qui méritait d’être revu pour la hauteur du standing annoncé.”
A truly stunning and captivating place with a unique charm; the gardens are gorgeous, the décor refined, and the rooms nicely furnished. The staff are incredibly kind, always smiling and attentive. The food is excellent, with sophisticated and tasty dishes. It’s a characterful establishment that makes you feel transported out of time. However, given the advertised standing and the price paid, we expected flawless service, which unfortunately wasn’t always the case. A request for extra water in the room was never fulfilled. We also booked both of our restaurants in advance, yet our tables weren’t ready when we arrived, and in the second restaurant the manager even forgot about us. These seemingly minor details should not happen in a hotel of this category.
Sabine·Il y a une semaine