Days Inn Maidstone

It was a slightly luxurious motel that suited me for this trip.

Mirna·Il y a 4 semaines

The staff were very helpful. Nothing negative.

Stephenson·Il y a 4 semaines

“Don't book without finding out about the building site!!!”

The staff were friendly and it was handy to have tea and coffee in the room, plus clean linen and towels. Having a receptionist on hand was great, especially since we arrived late. However, we booked on the day because we were exhausted and were offered a late check‑out. No one told us—neither on the website nor at check‑in—that we were literally next to a building site that could start at any time. We were put in a room less than 3 meters from the work area. The workers came, chatted a bit, then started using a mechanical digger on caterpillar tracks at dawn, which is allowed in a non‑residential zone. The machine was not only close, but it was above the level of our window, so it felt and sounded like it was in the room. When I booked, the site listed three other easily accessible rooms, so I don’t see why we were placed at the nearest spot to the contractors. The rest of the building angles away from the works, and even the other side of the corridor would have provided a sound barrier. The “Accessible bathroom” door was stuck half‑open, so a wheelchair couldn’t fit through. I couldn’t risk taking a shower that night because a sign beside the bathroom said steam might set off the fire alarm. I notified the cleaners of my complaint; they were the only staff present when we checked out early, even though the hotel advertised a 24‑hour front desk. (There was no point trying to have coffee in the room with all the noise and people outside the window.) The cleaners told us there wouldn’t be anyone on the desk before 3 pm, but they would notify the duty manager of our complaint. I can check and they will see I’ve never posted such a negative review. I wasn’t expecting a 5‑star stay in a budget hotel. I wanted to be able to sleep past 6:30 am and use a hot shower. I could have said a thank you, but I didn’t.

Gillian·Il y a 4 semaines

“Was ok average”

I didn’t like being charged twice. The staff told me the booking site had a problem, which was a lie, and I had to pay again at the hotel; the money hasn’t been returned yet.

Chadington·Il y a un mois

The location was good. The place wasn’t very clean and looked very run down.

Ian·Il y a un mois