The staff were friendly and the rooms were spotless, and the overall facilities looked good. But a few corners felt a bit abandoned and could use some attention. Still, the service and cleanliness made up for it.
AlexandreIl y a 3 mois
★★★★·Sales·7.7
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ou écris-le simplement — « autour du 20, trois nuits »
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Resort da Ilha sits on a Tietê River peninsula, 15 km from Sales’ bus station and city centre. It offers adult and children pools, sports courts, a private beach with sun‑loungers, and fishing and hiking. Rooms feature LCD satellite TV, minibar, free Wi‑Fi, and some include patios. On‑site spa provides massages, wet sauna, gym, buffet breakfast, Brazilian restaurant, and free parking.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The staff were friendly and the rooms were spotless, and the overall facilities looked good. But a few corners felt a bit abandoned and could use some attention. Still, the service and cleanliness made up for it.
Alexandre·Il y a 3 mois
Food and breakfast were solid, and the room was great. The beverage ordering system was a mess, and the place was pretty dirty – only the pool seemed in good shape. Management needs to step up.
Dalmir·Il y a 5 mois
The food was great, but there were no labels on the dishes – I had to ask or guess. The TV kept breaking, the shower sprayed everywhere, the sink leaked, and the mini‑fridge froze our water because there was no temperature control. They fixed most things, but it was a hassle.
Rosana·Il y a 6 mois
Everything was excellent – the meals were top quality and I didn't find anything to complain about.
Glabner·Il y a un an
We spent Easter weekend there and were surprised how clean, organized and well‑maintained everything was. The food was delicious, we had fun recreation for four days, and the live music was great. The staff were courteous from maintenance to reception, and the nature view was beautiful. The only thing that could improve is having breakfast and lunch a bit earlier.
Camila·Il y a un an