“Lo han descuidado un poco”
They have a gym, but no king‑size beds and the place looks a bit neglected; breakfast is tasty. The hallway carpet is very dirty.
GabrielaIl y a 2 semaines
Un instant…
★★★★·Tulum·8.0
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ou écris-le simplement — « autour du 20, trois nuits »
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The Motto By Hilton Tulum in Tulum offers family rooms with air-conditioning, private bathrooms, and garden or inner courtyard views. Each room features a work desk, refrigerator, and free toiletries. The hotel boasts a rooftop pool, fitness center, sun terrace, and free bicycles, along with a minimarket, laundry service, and electric vehicle charging station.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
They have a gym, but no king‑size beds and the place looks a bit neglected; breakfast is tasty. The hallway carpet is very dirty.
Gabriela·Il y a 2 semaines
All service is excellent.
Ignacio·Il y a 3 semaines
Por la falta de gente en tulum no tienen los servicios al 100% no hay servicio en el restaurante en la planta baja nueva la hora de la comida ni en la cena , si pides algo y te lo gran bajar del restaurante del Roof tú tienes que subir a pagar
Ignacio·Il y a un mois
A top modern hotel with great staff, especially Marco.
Maike·Il y a 2 mois
The staff were extremely helpful and well‑intentioned, and the food was delicious, though the breakfast didn’t fill you up. The price was reasonable for the quality. “Sustainability” feels like an excuse to cut costs: there’s no water in the rooms—you must grab it from the lobby dispenser, and if they truly cared about the environment they’d offer glass bottles. The rooms are tiny, and the air conditioner blows directly onto you while you sleep. There’s hardly any space to hang clothes, and no place to hang a towel in the shower. Protrusions at the bottom of the pool can scratch swimmers’ feet. Don’t be fooled by the “Hilton” name; the room is basically just four walls and a ceiling. Some rooms face another wall—ask specifically when booking. The complimentary breakfast is pointless; it doesn’t even fill you up. For instance, an extra quarter‑slice of avocado costs an extra 40 pesos.
Kıvanç·Il y a 2 mois