“Um espaço com potencial mas a precisar de uma renovação”
The bed was comfy and the dinner food at the restaurant was good, but there were spider webs near the curtains, a moldy cup holder, and the access to the second building was uneven and poorly lit at night. The sauna needs to be booked in advance and it costs extra. I emailed the hotel about these issues, yet no one replied. Besides the obvious need for a space renovation, the customer‑service standards also require updating.
PatríciaHier