The location was great, but there was too much damp smell and the public service needed improvement.
CarlosIl y a 2 semaines
Un instant…
★★·Austin·6.8
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ou écris-le simplement — « autour du 20, trois nuits »
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Located in downtown Austin, the Extended Stay America Suites - Austin - Downtown - Town Lake offers fully equipped kitchens in every room, complete with stovetops, microwaves, and refrigerators. The hotel features free WiFi, 24-hour front desk, and laundry facilities. Guests enjoy free parking, grab-and-go breakfast, and weekly housekeeping services. Nearby attractions include the Texas State Capitol, Sixth Street, and the University of Texas Austin.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The location was great, but there was too much damp smell and the public service needed improvement.
Carlos·Il y a 2 semaines
The bathtub was dirty.
Xochitl·Il y a 2 semaines
The location was fine, yet nobody was at the front desk; I was told I had to pay extra and in cash to clean my room after my daughter's surgery, and the lack of clean towels and plumbing problems were really disappointing.
Regina·Il y a 2 semaines
The hotel is simple but well located, just as the website and earlier reviews promised. The staff helped when I mentioned the air conditioning was extremely noisy, and they moved us to another room the next day. The carpet looked dirty, the mattress was uncomfortable, and the shower had weak water pressure. Breakfast was very basic, offering only black coffee, hot water, tea bags, packaged cookies, and small cakes.
Ricardo·Il y a 3 semaines
Check‑in was super fast and everything I needed each day was nearby; parking was easy and the place was quiet. However, the rooms only had a stove and microwave, no coffee maker or basic dishes, so I had to ask the front desk for anything I might need, which was a bit much. On top of that, when I went to the front desk a couple of times, the staff were nowhere to be found.
Tracy·Il y a 3 semaines