The room was very comfortable and reception service was perfect, but the restaurant’s food selection would benefit from gluten‑free bread.
FrancescaIl y a 2 semaines
Un instant…
Mombasa·8.7
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ou écris-le simplement — « autour du 20, trois nuits »
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Hotel Sapphire in Mombasa features air-conditioned rooms with private bathrooms, balconies, and free WiFi, including work desks, TVs, and wardrobes. The hotel boasts a rooftop swimming pool, pool bar, and 24-hour front desk. Located 11 km from Moi International Airport, it's near Mombasa Train Station and attractions like Uhuru Garden and Tusks Monument, offering a short walk to public transportation and local landmarks.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The room was very comfortable and reception service was perfect, but the restaurant’s food selection would benefit from gluten‑free bread.
Francesca·Il y a 2 semaines
The front desk team, especially Brenda and Faith, were incredibly helpful, and Siti at the restaurant made the experience even better.
Sirengo·Il y a 2 semaines
The staff were receptive and courteous, but I didn’t stay longer.
Emmanuel·Il y a 2 semaines
I want to thank most of the staff, particularly the trainee Vanessa, who was very supportive and accommodating for my elderly dad; she’s a real asset. On the downside, I had requested a twin‑bed and the desk confirmed it, but when we reached the room it wasn’t a twin, so after a long day of travel we had to wait for the correct room, which was inconvenient with my dad.
Faisal·Il y a 2 semaines
The staff were amazing—kind, helpful, and attentive—offering a level of hospitality and professionalism I’ve never seen before; I was thoroughly impressed.
Josephine·Il y a 3 semaines