The Portland Hotel

I liked the location, it was convenient and had good parking, and the village nearby was really friendly. The food was nice too, but I didn't really explore much else.

Alison·Il y a 11 mois

The hotel is charming and an excellent location for visiting Campster Cairns, Stirling Castle, the Whaligoe Steps, and John O' Groats. It was off season so there was a skeletal staff who were just lovely. There didn't seem to be many other guests, yet we were put on the 2nd floor at the back with no view and the wifi was terrible. Also, off season meant that finding staff was challenging

Ronald·Il y a 11 mois

Nothing. As soon as you walked in the front door you could smell the damp musky smell, you could see that the place hadn't been cleaned .Once we had seen the reception and dinning area we were dreading the thought of seeing our room . On opening the room door which we had booked the damp musky smell just hit you in the face and the freezing cold air of the room ,there had been no heating turned on .The wall paper was peeling of the walls the bed and towels felt damp, certainly hadn't been cleaned properly.The heating should have been turned on so that the room was warm for our arrival. .The service of the waitress was very poor, I had to ask what the soup of the day was .My husband decided to have battered haddock and chips to be told there was none available he ended up with a very average burger,we both had chips which had been covered in black pepper so wasn't fit to eat. I asked for a decaff coffee i was informed they did not offer it .We thought our dog was included in the price on the booking which was £88 but we're asked to pay an extra £20 for him on arrival which I consider to be quite a cheek when they didn't even offer to give him a bowl of water, I thought it was supposed to be dog friendly. After a very poor nights sleep due to taking hours to warm up ,we thought it would be nice to freshen up with a shower but we heard a dripping sound in the bathroom, water was coming down from a spotlight, i turned the light off , threw towels on the floor to absorb the water .By this time we had had enough so we handed our keys in at reception informed them of the leak in ceiling and left as we had to catch an early ferry

Bryan·Il y a 11 mois

Nothing positive at all, only the nice people of the staff in the hotel. Completely outdated without even the slightest willingness to hide it. Room was big but needs renovation/furniture etc. Skip this hotel. At least 2x too expensive for the quality offered

J·Il y a 11 mois

Charming old Inn. People were kind. We were only there one night

Narnie·Il y a 11 mois