The location was very good and breakfast was sufficient, but unfortunately the air conditioning in my apartment didn’t work even though it was included in the booking, and the temperature climbed to about 32 °C. I was told to use the fans that were in the apartment, with the suggestion that, since I had booked at a relatively low rate, this should be an adequate alternative. I’ve experienced better service and value elsewhere in Bosnia, so I can’t recommend this hotel. It’s a real shame, as the hotel has potential, but I feel that potential can’t be fully realized without a more professional approach to guest service.
Kirsten·Il y a 3 semaines