“Do not book this stay”
The only good thing was the working AC. The place was in a slum area, no hot water, no door locks, breakfast wasn’t offered even though it was paid for, and the sheets were dirty.
ShruthiIl y a 4 semaines
Un instant…
★★★★·Mumbai·5.4
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ou écris-le simplement — « autour du 20, trois nuits »
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Super Townhouse LBS Road BKC, formerly Royal Palace, delivers 4‑star comfort in Mumbai with air‑conditioned rooms, free Wi‑Fi, private bathrooms, work desks, seating areas, TVs and complimentary toiletries. A 24‑hour front desk, daily housekeeping, room service and luggage storage enhance convenience. Situated 1 km from the airport, it provides easy access to Phoenix Market City, Dadar Station and nearby cultural sites.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The only good thing was the working AC. The place was in a slum area, no hot water, no door locks, breakfast wasn’t offered even though it was paid for, and the sheets were dirty.
Shruthi·Il y a 4 semaines
Nothing good; hygiene was the worst, not even “h” (??). Cleanliness was terrible: the bed sheet smelled, the towel was smelly, and the pillow had a stain.
Kanak·Il y a 3 mois
I had a very disappointing stay at this hotel. I had to change my room twice because the rooms were not clean and the ACs were not working properly. Because of the poor AC, my family and I, including my 10-month-old baby, had to stay in a very hot and uncomfortable room. The staff later cooperated and changed our room, and I appreciate their help with that. The towels were old, and the bedsheets and pillows were also not as clean as expected. The room service was poor, and I had to remind the staff several times to provide the services I had already paid for. The hotel also did not accept credit cards, which was very inconvenient. At checkout, the front desk staff told me that I would receive my invoice online. However, even after several follow-up requests, I still have not received it
Rasik·Il y a 3 mois
Very bad property and location. There is nothing to like here. Bad building, highly unhygienic
Sharma·Il y a 4 mois
The only thing that worked for me was the location, which was decent for my work trip, but everything else fell short of what I expected. Check‑in was a mess, and I was hit with an extra ₹500 charge at the front desk. There was no water at all during my stay, which is totally unacceptable. The place looked nothing like the online photos, and the facilities and service were far below the rating.
Viral·Il y a 5 mois