“Hôtel n'existe plus”
The hotel was shut down; we showed up at 8 pm to find a locked door and no alternative accommodation, and I’m still waiting for a refund.
YohannIl y a 3 mois
Un instant…
★★★·Newcastle upon Tyne·6.0
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ou écris-le simplement — « autour du 20, trois nuits »
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30 m² · 1 extra-large double bed, 1 single bed and 1 bunk bed · Pour 5 pers.
The Deluxe Family Room offers exceptional comfort with soundproofing, a flat-screen TV, and free WiFi. A private bathroom and spacious patio with a landmark view complete the room, making it an ideal choice for families seeking a relaxing stay.
20 m² · 1 extra-large double bed · Pour 2 pers.
The Standard Double Suite offers exceptional comfort with a spacious layout, soundproofing, and a landmark view. It features a comfortable extra-large double bed, flat-screen TV, free WiFi, private bathroom, and a patio, making it a highly desirable room.
1 extra-large double bed and 1 single bed · Pour 3 pers.
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Knowesgate Hotel in Newcastle upon Tyne offers comfortable accommodations with family rooms, private bathrooms, free WiFi, and modern amenities. A spa and wellness centre, fitness room, hot tub, steam room, and sauna are available. The hotel's Indian restaurant serves brunch, lunch, and dinner. Located 26 km from Newcastle International Airport, it offers free parking, near St James' Park and Alnwick Castle.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The hotel was shut down; we showed up at 8 pm to find a locked door and no alternative accommodation, and I’m still waiting for a refund.
Yohann·Il y a 3 mois
The hotel was closed. I had to book another place that cost twice as much. Nobody bothered to inform me that it was shut.
Walker·Il y a 4 mois
Nothing positive; the hotel simply didn’t exist when I arrived and no one told me until I got there. Everything else is the same.
Chak·Il y a 4 mois
Nothing good. I walked in to a fully locked place and saw a phone number on the door; I was then told the hotel was closed because of electrical problems. I’d come on foot while hiking, had no transport, the area is remote with no Saturday buses, and I couldn’t get a taxi, so I had to hitch‑hike. Some locals helped me, otherwise I’d be stuck on a cold, windy night alone. The service was awful, so I expect a full refund and compensation for the severe inconvenience. I was taken to Newcastle and found another place, but I couldn’t finish my hiking trip on Sunday.
Margaret·Il y a 7 mois
The bed was comfortable enough. There was no kitchen, bar, or staff except one guy who tried his best, but the hotel was freezing—no heating in the room, only electric heaters, and hot water took ages. No local shops, take‑aways, or pubs, and deliveries wouldn’t come because of the distance; you need your own transport or a pricey taxi.
Denon·Il y a 8 mois