“Mal servicio”
The staff were helpful, yet the hot‑water service was not delivered, and the rooms were narrow with no windows or balconies.
JuanIl y a 5 jours
Un instant…
★★★★·Bucaramanga·8.5
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ou écris-le simplement — « autour du 20, trois nuits »
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Hotel Roseliere Bucaramanga, situated 18 km from Palonegro International Airport, offers family rooms with air‑conditioning, private bathrooms, work desks, free toiletries, and minibars. Guests enjoy a rooftop pool, spa, sun terrace, fitness center, hot tub, and pool bar. The on‑site restaurant serves American and Latin American dishes, while breakfast features continental, American, and buffet selections.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The staff were helpful, yet the hot‑water service was not delivered, and the rooms were narrow with no windows or balconies.
Juan·Il y a 5 jours
Everything was excellent, comfortable, with great service and parking; everything matched what was promised.
Marlon·Il y a 6 jours
The staff are outstanding, always eager to help guests and solve concerns, making a real difference at this hotel. However, over the weekend the team seemed overworked, especially maintenance, and the elevator had some issues or required checks in the room; they offered to change rooms as an alternative solution.
María·Il y a 2 semaines
Excellent, everything was very good.
Mathiun·Il y a 3 semaines
The location is great and the staff are always attentive at all times.
Virginia·Il y a 4 semaines