“اقامة رائعه”
The stay was comfortable, services were great, staff were helpful and quick, the suite was large with a separate lounge and two bathrooms, and it had everything needed, yet the price was high.
RahmaIl y a un mois
Un instant…
★★★★★·Kampung Bukit Tinggi, Bentong·8.7
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ou écris-le simplement — « autour du 20, trois nuits »
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Resorts World Genting – Genting Grand sits amid Genting Highlands, a 10‑minute stroll from the bustling shopping district. The upscale hotel offers elegant rooms with flat‑screen TVs, tea/coffee makers, and en‑suite baths. Guests enjoy a fitness centre, spa massages, concierge, currency exchange, and parking for an extra fee. Dining features a fine‑dining Chinese restaurant, lounge cocktails, and light snacks. The property is a one‑hour drive from Kuala Lumpur.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The stay was comfortable, services were great, staff were helpful and quick, the suite was large with a separate lounge and two bathrooms, and it had everything needed, yet the price was high.
Rahma·Il y a un mois
The place was comfortable and the service was excellent, but the price was high.
Rahma·Il y a un mois
average. the hotel agreed to let us leave after one day and give a TWO day refund to BOOKING .COM and they have emailed that but i have not received the refund from you yet ???
Kevin·Il y a 2 mois
Is genting grand. Central location. 1. Front desk receptionist was not professional at checking in as she mentioned as my family and i are not members so will take a few steps to check in, which we understand totally but she kept emphasising it that she was fasting and almost goes crazy. I was not sure whether that needs to convey to her customers at this point. 2. Second- when i asked whether we had any complimentary parking. Another staff mentioned in a stern reply that our hotel has NO complimentary parking even though i said stated there is. I will not blame on the ground staff jokey as they do not know anything about this. Luckily the supervisor came and manage to resolve the issues by telling us that as we did not inform that we are under the ‘luxury’ suite so the staff will not know. (is this my job to tell?) 3. We have decided to have our breakfast at coffee terrace as it opens at 6.30am and convenient enough and only 1 min walk away. We had a toddler who is 1.5 years old and when i asked about children charges she mentioned even baby that dont eat also need to pay. I had a laugh and i request to ask the supervisor to waste less time to clarify. Overall rooms and casinos experience was great. Only the ground staff customer service need training
Yoke·Il y a 6 mois
The room and services were great, but the toilet sliding door was faulty.
Yee·Il y a un an