The location and the pool are positives. We arrived and were told that due to a booking error we were placed in a different hotel. In principle, no problem, but the place offered was less nice and farther from the pool. When we asked for a discount for the inconvenience, the hotel said no despite negotiations. Ultimately, our room had no working Wi‑Fi and we had to connect to the neighbor’s Wi‑Fi, which worked poorly. Also, we asked upon arrival if housekeeping would be done; they assured us yes, only to tell us the next day that we had to ask at reception. During our stay, there were very large groups of young people smoking around the pool, making a lot of noise and occupying the pool disrespectfully. The hotel did not react to this very disturbing situation. Finally, breakfast was mediocre. Overall, we do not recommend this hotel at all.
Dupont·Il y a 7 mois