The location was perfect, with everything within easy reach
The view from my room was absolutely perfect
The hotel's cleanliness and maintenance were impeccable
The saunas were a highlight
Distillé par Parley à partir des 39 avis vérifiés les plus récents sur 103
37 m² · 1 queen bed and 1 full bed · Pour 4 personnes
The Deluxe Quadruple Room at Lumen Nature Retreat features a spacious layout with a full bed, providing exceptional bed comfort. The room also offers ample space, a highly rated bathroom, and a range of amenities for a comfortable stay.
Lits 9.6/10 · mentionnés par 11 voyageurs
37 m² · 1 queen bed · Pour 2 personnes
Lits 9.6/10 · mentionnés par 11 voyageurs
“Cool place!”
The huts were really cool and the spot was lovely. The washroom facilities were stylish and kept in great shape, but unfortunately the huts themselves had no washroom facilities.
The mugs and dishes were dirty, the door handle was broken, and the pillows, floor, and windowsill were filthy. The cabins are packed very close together; there are 35 units, each housing at least two adults—sometimes four, plus children and pets—yet there is only one small building with facilities for over 75 people. There are just three toilets and three shower stalls. It is physically impossible to wash or use the restroom without waiting in line. It is simply unbearable, especially if you have small children. We paid 6,000 for two weeks but had zero privacy; there was no bathroom in the cabin itself, and the facility building was very far away—yet you put a family with a small child so far from the bathroom. There are no shops or restaurants nearby. People all around were noisy and disrespectful, honking car horns, shouting, and singing. The staff simply ignored all our questions. We arrived an hour and a half early and said we would wait for our cabin; they promised to let us know when cleaning was finished, but no one ever told us—we had to go check on the cabin ourselves to see if it was ready. It was incredibly disrespectful, especially toward a family with a child. They also staged the photos to make it look private and secluded. In reality, the cabins are lined up just a single step apart; you are literally staring at your neighbors constantly. Also, there is no option for a refundable booking—they rely on those beautiful photos they took, but the reality is completely different. Inside, the cabins are worn and shabby, not new; there are scratches on the furniture, dirt, and so on. They also claim that cleaning is done by professional cleaners, which is completely untrue. It was very dirty; they even just put the dirty dishes back in place. The cabin doesn't even have a sink for washing dishes. You have to walk ten minutes to reach the washing station, where there is also a queue. We will never come back here
“Location was great, views were great but I’m not sure if I will be returning.”
The location and privacy were good. Upon arrival, we noticed as soon as we walked in our AC was leaking down the wall, the outside door light did not work so it was hard to enjoy outside just using the lantern and x2 the firewood to burn, there was a nail separated from the board on the step that caused a gap, the gap caused my shoe to get caught which then led to me falling down the steps (this created an unpleasant experience at this point) it was my girlfriend's birthday and unfortunately we were unable to enjoy it due to these small but inconvenient issues.
“Ein grossartiges Erlebnis - schon zum zweiten Mal!”
Glamping of the finest quality. The cabins were very pretty, stylishly furnished, and everything was spotless. The staff were extremely friendly and offered instant support when problems arose. The region was beautiful and offered many activities for families as well as couples or solo travelers.
“8.5/10”
Good location and clean. The restroom was too far away at night.
“Cool place!”
The huts were really cool and the spot was lovely. The washroom facilities were stylish and kept in great shape, but unfortunately the huts themselves had no washroom facilities.
“Ein grossartiges Erlebnis - schon zum zweiten Mal!”
Glamping of the finest quality. The cabins were very pretty, stylishly furnished, and everything was spotless. The staff were extremely friendly and offered instant support when problems arose. The region was beautiful and offered many activities for families as well as couples or solo travelers.
The mugs and dishes were dirty, the door handle was broken, and the pillows, floor, and windowsill were filthy. The cabins are packed very close together; there are 35 units, each housing at least two adults—sometimes four, plus children and pets—yet there is only one small building with facilities for over 75 people. There are just three toilets and three shower stalls. It is physically impossible to wash or use the restroom without waiting in line. It is simply unbearable, especially if you have small children. We paid 6,000 for two weeks but had zero privacy; there was no bathroom in the cabin itself, and the facility building was very far away—yet you put a family with a small child so far from the bathroom. There are no shops or restaurants nearby. People all around were noisy and disrespectful, honking car horns, shouting, and singing. The staff simply ignored all our questions. We arrived an hour and a half early and said we would wait for our cabin; they promised to let us know when cleaning was finished, but no one ever told us—we had to go check on the cabin ourselves to see if it was ready. It was incredibly disrespectful, especially toward a family with a child. They also staged the photos to make it look private and secluded. In reality, the cabins are lined up just a single step apart; you are literally staring at your neighbors constantly. Also, there is no option for a refundable booking—they rely on those beautiful photos they took, but the reality is completely different. Inside, the cabins are worn and shabby, not new; there are scratches on the furniture, dirt, and so on. They also claim that cleaning is done by professional cleaners, which is completely untrue. It was very dirty; they even just put the dirty dishes back in place. The cabin doesn't even have a sink for washing dishes. You have to walk ten minutes to reach the washing station, where there is also a queue. We will never come back here
“8.5/10”
Good location and clean. The restroom was too far away at night.
“Location was great, views were great but I’m not sure if I will be returning.”
The location and privacy were good. Upon arrival, we noticed as soon as we walked in our AC was leaking down the wall, the outside door light did not work so it was hard to enjoy outside just using the lantern and x2 the firewood to burn, there was a nail separated from the board on the step that caused a gap, the gap caused my shoe to get caught which then led to me falling down the steps (this created an unpleasant experience at this point) it was my girlfriend's birthday and unfortunately we were unable to enjoy it due to these small but inconvenient issues.
