Chloe hotel Alacati

The location was very good, but we stayed on the ground floor in a room where the bathroom and toilet were not cleaned, showing traces from previous guests. It was very hard to find staff to ask for a toilet clean‑up, and they didn’t bother with the bathroom at all. We only saw the manager when checking in. Additionally, the water from the bathroom and toilet was connected to a pump that made a horrible noise and the pipes vibrated whenever water was turned on. The biggest disappointment was that during our entire stay—just one night—there was no hot water in the bathroom, and there was no one to ask for a room change or hot water. When we left the hotel around 8 pm, there was still no staff present. I do not recommend it.

Tezdhan·Il y a un mois

It was fantastic, but otherwise okay.

Stefan·Il y a 2 mois

“Superfin beliggenhed og rigtig god service. De er meget behjælpelige og man føler sig tryg på hotell”

The location was great and the service was really good; the staff were very helpful and you feel safe at the hotel.

Yaren·Il y a 2 mois

We, my girlfriend and I, had an amazing stay at the Chloe Hotel Alaçatı. The spot is spot on: about a 5‑minute walk to Alaçatı’s lively centre, so you’re right in the middle of the charming streets, restaurants and boutiques. Want to hit a night out or a beach club? The car takes you to the most popular spots in roughly 10 minutes. A supermarket is just a 1‑minute walk, so everything’s within reach. From the moment we arrived, the owners welcomed us with such warmth that you instantly feel loved and cared for. It felt familiar and we felt very welcome and safe throughout our stay. The rooms were tidy and clean, as was the pool and the rest of the hotel. Everything is well maintained and you can see the emphasis on hygiene. The vibe is calm and relaxed, letting you truly unwind after a day on the road. What made our stay extra special was the personal service. The owners were always ready to give tips about the area, good restaurants and sights. You don’t feel like just a room number here, you’re a valued guest. Truly: the staff are unbelievably, unbelievably, unbelievably kind. We would definitely recommend Chloe Hotel to anyone visiting Alacati. Whether you come to relax, explore the centre or enjoy the beach clubs, this hotel is the perfect base. We’ll definitely come back!

Hasibe·Il y a 3 mois

Before our stay we told the owners that we could arrive earlier than the check‑in time. They said it wouldn’t be a problem, that we could leave our luggage and use the pool area. When we got there, the front door was locked. A few minutes later the owner opened the door. He was very grumpy, didn’t greet us with a smile and reluctantly told us we could leave our luggage. He then told us to keep quiet. There was no guest toilet in the lobby, so we left the hotel and waited for check‑in time. When we returned at check‑in, the owner and his wife were again very grumpy. The room we were given was on the basement floor. Later they said it was our choice, but we had booked for three people and were never offered a different room option. The room was very dark. The window near the ceiling wouldn’t close, so the AC didn’t work properly. The sheets were dirty and had hair on them. Also, the room had no mirror, TV or minibar, and there wasn’t even a bottle of water in the minibar. Because there was no mirror, we had to move the bathroom mirror into the room when needed and put it back after. For three days our room was never cleaned (maybe that’s the hotel’s cleaning policy). For those same three days, toilet paper was left on the floor in front of the door. Then we were warned not to move the mirror. We said it wasn’t a problem for us. Immediately after that, the owner’s wife was behind us talking about us, and she said that if we moved the mirror again, she would take it from us instead of telling us face‑to‑face. This attitude was extremely disrespectful and unprofessional. During our five‑night stay our room was cleaned only once. After cleaning, all our clothes, electronics and cosmetics were put in the wardrobe without our permission. We especially wanted our belongings not touched.

Ayten·Il y a 3 mois