“I could not stay - the pub was closed and I have yet to receive a refund of £140”
The pub was closed when I arrived and has been closed ever since. I'm still trying to get a refund from Booking .com. That the pub was closed
MalcolmIl y a 11 mois
Odcombe·4.3
01
ou écris-le simplement — « autour du 20, trois nuits »
02
2 single beds
135 m² · 1 double bed and 1 sofa bed
105 m² · 1 double bed
105 m² · 1 double bed
85 m² · 1 single bed
03
The Masons Arms in Odcombe offers private rooms with ensuite bathrooms, tea and coffee makers, hairdryers, refrigerators, work desks, and sofa beds. A restaurant, bar, and free Wi‑Fi enhance the stay, while daily housekeeping, kids’ meals, breakfast in room, and barbecue facilities add convenience.
04
05
Ce que les clients pensent de l'hôtel, aspect par aspect.
The pub was closed when I arrived and has been closed ever since. I'm still trying to get a refund from Booking .com. That the pub was closed
Malcolm·Il y a 11 mois
The location was fine, but the business went bankrupt and closed, yet they still took my money 🤷🏼♂️
Tim·Il y a un an
Nothing… the place was completely shut down, we had nowhere to stay, they didn’t offer any alternative accommodation, and I’m still waiting for a refund and compensation. It was a mess and abandoned.
Donna·Il y a un an
When I arrived, the property was closed. I tried calling the owner, emailing, and contacting them, but got no response. I was still charged for the room, received no communication, was left without accommodation, and lost £130 out of pocket. The lack of communication and accommodation is unacceptable.
Breeze·Il y a un an
It was shut!!. They never told me it was shut!
Edward·Il y a un an