“Péssimo”
Nothing good. It was awful: we arrived and the staff charged us again for our stay, claiming the finance department wouldn’t release the payment until the next day, even though the booking was confirmed; they wouldn’t let us in until we paid again. When we finally entered the room, it was a different one from the one I had booked; I asked to switch back to my reservation’s room, but they said no more of that model were available. To resolve the double‑payment issue I had to wait five days with no response. The floor was dusty, there were two cockroaches, and overall it was disorganized and poorly cleaned.
EloisaIl y a un mois