The location was fine, but everything else was terrible: no toiletries, a broken shower head, and the AC in room #202 wasn’t working, so they moved me to #204 without any apology.
VachhaniIl y a 3 semaines
★★★·Dehradun·5.7
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ou écris-le simplement — « autour du 20, trois nuits »
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Aura Rooms in Dehradun offers family rooms with air‑conditioning, private balconies, and en‑suite bathrooms overlooking lush gardens or misty mountains. Guests enjoy free Wi‑Fi, a TV, electric kettle, and a sun terrace with outdoor seating. The hotel features a coffee shop, minimarket, 24‑hour front desk, private check‑in/out, and free parking.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The location was fine, but everything else was terrible: no toiletries, a broken shower head, and the AC in room #202 wasn’t working, so they moved me to #204 without any apology.
Vachhani·Il y a 3 semaines
I booked a king‑size room with a balcony, yet the hotel gave me a deluxe room. When I raised the issue, they replied that the other rooms were occupied and that was the only one available; if king‑size rooms weren’t available, how could they have offered that option on the booking site? It feels like fraud—why pay for a king room and receive a deluxe one?
Burman·Il y a un an
The location and staff behavior were really good 😊 the food tasted excellent and wasn’t too expensive, and there was nothing else to complain about.
Deerendra·Il y a un an
The staff were friendly, but the room was too small and cramped with a bed, and it wasn’t the same room I had expected.
Amit·Il y a un an
Pacific Mall and other small departmental stores like Zudio and Westside are nearby, but I had to call reception for basic items such as toilet paper, a water bottle, and clean towels, although the staff were helpful and kind.
Saileena·Il y a 2 ans