I couldn’t stay at the hotel because the reception never answered the phone or messages about our arrival after the scheduled time; we had to find another place and were disappointed, with no refund at all.
Salamandre31Il y a 3 mois
Un instant…
Ko Pha Ngan·1.8
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ou écrivez-le simplement : « autour du 20, trois nuits »
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The Relax Resort in Koh Phangan offers family rooms with air-conditioning, private bathrooms, and balconies, each featuring a dining area and refrigerator for comfort and convenience. Guests can unwind in the garden or on the terrace, and enjoy free WiFi throughout the property. The on-site restaurant serves Thai and European cuisine, a short 4-minute walk from Baan Tai Beach and 6 km from Phaeng Waterfall.
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Ce que les clients pensent de l’hôtel, aspect par aspect.
I couldn’t stay at the hotel because the reception never answered the phone or messages about our arrival after the scheduled time; we had to find another place and were disappointed, with no refund at all.
Salamandre31·Il y a 3 mois
Great value for money and the location was amazing, but the room was fairly small.
Connor·Il y a 5 mois
I was thoroughly disappointed with my stay due to a complete lack of reception staff, which made it impossible for me to check in. To make matters worse, I was not refunded even though I didn't get anywhere near my room. The hotel's claim of a 24-hour reception was misleading, and I felt misled by their advertising.
Barney·Il y a un an
My stay at this hotel was an absolute nightmare, with some of the worst hospitality I've ever encountered. The place looked run-down and overpriced, and the host was completely unhelpful and unfriendly. The bikes they offered were broken and hazardous, and when I asked for help ordering a taxi, they quoted me an outrageous 1500 THB. To top it all off, I was given a room that was already occupied, and they claimed it was clean when it was clearly not.
Zoey·Il y a un an
We were sadly disappointed by the stark contrast between the photos on the app and the reality of the accommodation. The state of the property was extremely run-down, with worn-out walls, peeling wallpaper, and a broken closet door. The bathroom was a nightmare, with a foul odor and cockroaches. The bed was incredibly uncomfortable, and a gap under the door allowed insects to enter at night. The nearby beach was not one of the most beautiful, and the surroundings seemed completely neglected.
Sarah·Il y a 2 ans