“mình sẽ không lưu trú lại ở đây lần nữa. ngoài thái độ của cô tệ thì mọi thứ đều ổn.”
I was impressed by the calm, friendly demeanor of the staff, and the room was fairly clean with an elevator and close to the places I needed. I arrived after 12 am and still got the door opened and help. The host’s attitude was also calm, but the front‑desk lady was not friendly. When I booked, I specified 2 adults + 2 children with exact ages, yet the check‑in showed 1 single bed + 1 double bed. I asked to change to two double beds or add a sofa bed, but instead of saying “we don’t have that”, the owner asked me “where did the single bed come from, did you bring it? In our room, what else do you want? This is the cheapest price.” I was shocked. Even though the booking info was clear, at payment I was asked to pay extra because “the room is for a maximum of 3 people, but we have 4.”
Hang·Il y a un an