Excellent location right at the train station
Staff was extremely friendly but that decreased by day
Very clean hotel
Outstanding amenities
Distillé par Parley à partir des 75 avis vérifiés les plus récents sur 629
Chaque chambre comprend Flat-screen TV, Minibar, Air conditioning, Tea/Coffee maker, Laptop safe, Telephone, Ironing facilities, Safe et 2 de plus
1 queen bed and 1 sofa bed
The Deluxe Queen Room is equipped with air conditioning and boasts a comfortable lounge space, complete with a flat-screen television, mini-bar, and facilities for brewing tea and coffee, as well as a secure storage box. This spacious accommodation is furnished with two beds.
Lits 8.9/10 · mentionnés par 100 voyageurs
1 king bed
This generously sized, climate-controlled accommodation features a range of in-room amenities, including a flat-screen television, mini-bar, tea and coffee brewing facilities, and secure storage via a safe deposit box, complemented by a single king-sized bed, with the added benefit of a city view.
Lits 8.9/10 · mentionnés par 100 voyageurs
2 twin beds
This generously sized, climate-controlled accommodation features a flat-screen television, mini-bar, tea and coffee brewing facilities, and a secure storage box. It is equipped with two beds, providing a comfortable setup for guests, and boasts a city view.
Lits 8.9/10 · mentionnés par 100 voyageurs
1 king bed and 1 sofa bed
The Deluxe King Room features a climate-controlled environment, accompanied by a dedicated lounge space equipped with a high-definition television, as well as amenities including a refreshment bar, a beverage station for tea and coffee, and secure storage. This accommodation is furnished with two beds.
Lits 8.9/10 · mentionnés par 100 voyageurs
1 queen bed
This generously sized accommodation features a climate-controlled environment, beverage station with refreshments, and a secure storage facility. In-room entertainment is provided by a sleek television display, while additional comforts include a queen-sized bed, complemented by a well-stocked mini-bar and a convenient hot beverage preparation area.
Lits 8.9/10 · mentionnés par 100 voyageurs
1 queen bed
This queen room features a climate-controlled environment and is equipped with a range of amenities, including a flat-screen television, beverage cooler, and hot drink preparation facilities, as well as a secure storage box. The accommodation comprises a single queen-sized bed.
Lits 8.9/10 · mentionnés par 100 voyageurs
1 king bed and 1 sofa bed
The King Guest Room is equipped with climate control and boasts a comfortable lounge space, complete with a flat-panel television, a refreshment center, a beverage station for hot drinks, and a secure storage compartment. This accommodation is furnished with two beds.
Lits 8.9/10 · mentionnés par 100 voyageurs
1 queen bed
The Queen Room - Mobility Access features a climate-controlled environment, complemented by a range of amenities, including a flat-screen television, refreshment mini-bar, beverage station with tea and coffee facilities, and secure storage via a deposit box. This accommodation is furnished with one queen-sized bed, spanning a total area of unspecified size, and is suited for guests requiring mobility access.
Lits 8.9/10 · mentionnés par 100 voyageurs
2 queen beds
This spacious family accommodation, suitable for four, is equipped with modern comforts including air conditioning, a flat-screen television, refreshments from the mini-bar, and hot beverages courtesy of the tea and coffee maker, as well as a secure safe deposit box, and is furnished with two queen-sized beds.
Lits 8.9/10 · mentionnés par 100 voyageurs
Good breakfast, location, the small complaint we made was handled by the staff very well, so we left with a nice feeling.
“Excellent”
The hotel was lovely and the staff were helpful, and there was nothing negative.
The location was good, but the service was lacking.
“Dichtbij het station het is efficient”
I loved the quiet atmosphere, but everything else was just fine.
“Unprofessional management when it comes to handling customer concerns”
The rooms were clean and the location right next to the train station is convenient, but bad service and an unprofessional manager named Marion ruined the stay. On the first morning, when I went to the included breakfast, a waitress vanished for about 20 minutes, didn’t apologize for the delay while I was in a rush, argued with me, and made a snarky face; I left the restaurant and immediately reported it to the front desk, demanding a refund for the hot breakfast on all nights because I wouldn’t return to their restaurant after such poor service. They first agreed to look into a refund for the breakfast portion, then said they couldn’t because I didn’t book directly with Hilton, only refunding those who used the Hilton app. I asked to speak to a manager, who agreed they would refund immediately if the booking had been made via Hilton, so the customer was right and the refund should be issued, but it became a bureaucratic mess. I was told to contact an intermediary who would reach out to the hotel, then a representative would speak to a manager, and only then would the hotel issue the refund and I would receive it. As I discussed this step‑by‑step process with the manager (Marion), I asked what she would say when I called and what commitment she could give for my refund; she responded with a series of generic vague phrases. She even twisted my words when I complained and used them against me with an unspoken but clear intent not to issue a refund. This shameless backtracking in front of the customer was unprofessional.
Good breakfast, location, the small complaint we made was handled by the staff very well, so we left with a nice feeling.
“Dichtbij het station het is efficient”
I loved the quiet atmosphere, but everything else was just fine.
“Excellent”
The hotel was lovely and the staff were helpful, and there was nothing negative.
“Unprofessional management when it comes to handling customer concerns”
The rooms were clean and the location right next to the train station is convenient, but bad service and an unprofessional manager named Marion ruined the stay. On the first morning, when I went to the included breakfast, a waitress vanished for about 20 minutes, didn’t apologize for the delay while I was in a rush, argued with me, and made a snarky face; I left the restaurant and immediately reported it to the front desk, demanding a refund for the hot breakfast on all nights because I wouldn’t return to their restaurant after such poor service. They first agreed to look into a refund for the breakfast portion, then said they couldn’t because I didn’t book directly with Hilton, only refunding those who used the Hilton app. I asked to speak to a manager, who agreed they would refund immediately if the booking had been made via Hilton, so the customer was right and the refund should be issued, but it became a bureaucratic mess. I was told to contact an intermediary who would reach out to the hotel, then a representative would speak to a manager, and only then would the hotel issue the refund and I would receive it. As I discussed this step‑by‑step process with the manager (Marion), I asked what she would say when I called and what commitment she could give for my refund; she responded with a series of generic vague phrases. She even twisted my words when I complained and used them against me with an unspoken but clear intent not to issue a refund. This shameless backtracking in front of the customer was unprofessional.
The location was good, but the service was lacking.
