“Friendly and helpful team, went above and beyond with commutation”
The team was friendly and very helpful arranging transfers to and from the airport. The room was clean, the bed comfortable, and everything worked.
AndrewIl y a 4 semaines
★★★★★·Guangzhou·6.9
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ou écrivez-le simplement : « autour du 20, trois nuits »
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The XANA International Hotel Guangzhou Baiyun International Airport Branch offers comfortable family rooms with air-conditioning, private bathrooms, and city views. Located near Guangzhou Baiyun International Airport, it provides a fitness centre, yoga classes, and a casino. Amenities include a Chinese restaurant, garden, lounge, minimarket, and laundry service. Free shuttle bus to the airport and Canton Fair Complex delivery service are available.
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Ce que les clients pensent de l’hôtel, aspect par aspect.
The team was friendly and very helpful arranging transfers to and from the airport. The room was clean, the bed comfortable, and everything worked.
Andrew·Il y a 4 semaines
Everything was perfect during our stay. The bedroom was neat, the bedding comfortable, and the staff polite. Overall, a nice experience.
Cameron·Il y a un mois
I really enjoyed my stay here. The accommodation was tidy, cozy, and well‑maintained. It offers excellent value for the price, and the location is perfect for getting around. Everything exceeded my expectations. I would love to come back again.
Ellis·Il y a un mois
It takes about a 20‑minute drive from Guangzhou Baiyun Airport, and the rooms look nothing like the photos shown when we booked; breakfast only starts at 7:30 a.m., and if you leave earlier you’ll just get a cup of milk and a slice of bread to take with you.
Rebrik·Il y a 2 mois
There was nothing positive to mention; I feel this hotel completely missed the mark and I’d like a refund. First, it is over 20 minutes from the airport, far from the 600 m advertised, and there is no shuttle service—only a phone call to the hotel can arrange pickup, which they don’t disclose. We spent an hour trying to find the shuttle that other airport hotels provide. After many attempts to call the hotel, someone finally sent a car, but only because my wife spoke Mandarin; otherwise it wouldn’t have happened. We then waited over 30 minutes in the rain for the car that eventually arrived. The breakfast we paid for was either a piece of bread (yes, only bread and no condiments) or a can of porridge. The TV was Mandarin‑only, hardly an “International Hotel” as advertised. Finally, the shuttle/car back to the airport left only on the hour, which was inconvenient given we had to get up at 4 a.m. for our 8 a.m. flight. The hotel was in the middle of nowhere and I was totally misled by the ratings and promotional claims of an international airport hotel.
Leon·Il y a 3 mois