“Very disappointed! No plans to ever stay again.”
The location was good and the bed was comfortable, but the day before check‑in I called to confirm and the front‑desk staff said they needed to collect at check‑in even though I had already paid; they told me I could check in at 10:00, yet the general manager said that was false, so we finally checked in after 9:00 pm; the desk staff assigned us an upstairs room even though I had requested a ground‑floor room with two kings—yet we were given room #109 with only one bed, no hooks or towel racks, a shower with no soap holder or handhold, a smoke alarm with a compartment open showing a disconnected battery, and a plastic chair by the table that popped when sat on because one leg was not connected, creating a hazard.
Gomes·Il y a un mois