“Worst experience”
They gave my booked room to someone else, even though I confirmed in the morning after booking the property and their acknowledgement; they kept insisting on upfront payment even though no pre‑payment was required; they also didn't share the property location and listed the wrong address on the site; when I called, I found I was speaking to an agent who booked a random property in Nainital according to their vacancy, and there is no property named Surya Lake View at the mentioned address.
“Worst experience”
They gave my booked room to someone else, even though I confirmed in the morning after booking the property and their acknowledgement; they kept insisting on upfront payment even though no pre‑payment was required; they also didn't share the property location and listed the wrong address on the site; when I called, I found I was speaking to an agent who booked a random property in Nainital according to their vacancy, and there is no property named Surya Lake View at the mentioned address.
