“Denise was amazing!!”
The staff were amazing, especially Denise, who even called a taxi to pick me up from the train station when I lost my voice from a cold. She was genuinely caring and warm, a true 5‑star customer‑service person. The rest of the reception team was great too, and even though it was my first time in the town and at this hotel, I felt safe and cared for. The only downside was that there wasn’t an option for breakfast or a vending machine with food.
StanislavaIl y a 2 semaines