“Enough stay for a night”
The staff were very friendly and helpful, but the room was dirty, had a cigarette smell, the floor was cracked, and it was very dusty.
HaIl y a un mois
Un instant…
★★★·Hanoi·7.8
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ou écris-le simplement — « autour du 20, trois nuits »
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Coco Hotel Cau Giay in Hanoi features air-conditioned rooms with private bathrooms, tea and coffee makers, minibars, and free WiFi. Guests can unwind on the terrace or enjoy city views from their rooms. The hotel offers a lounge, beauty services, wellness packages, and a 24-hour front desk, along with a tour desk, luggage storage, and bicycle parking.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The staff were very friendly and helpful, but the room was dirty, had a cigarette smell, the floor was cracked, and it was very dusty.
Ha·Il y a un mois
Safety was the main highlight.
Tuấn·Il y a un mois
The location is convenient and easy to get around, though it gets a bit noisy at night.
Thảo·Il y a un mois
The spot is convenient for both cars and motorbikes, but when we arrived the door to room 409 wouldn’t open, so staff moved us to 408 where we saw a handful of cockroaches crawling out of a floor crack and a burnt mark on the carpet; the air‑conditioner barely worked, forcing us to use a fan, and after switching back to 409 the bugs were gone. The staff were unfriendly, offering no apology when we complained about the insects or the faulty AC, and they never replied to our messages about the Wi‑Fi password on either the booking app or Zalo; when we finally asked at the front desk the employee asked “When did you message?” but still gave no answer. Also, the towel provided was shredded yet still used.
Ly·Il y a un mois
The glass door offers a view of the city.
Bảo·Il y a 2 mois