“Uma pena ter chovido.”
Everything was great, just a shame it rained.
SbizeroIl y a 3 semaines
Un instant…
Rio de Janeiro·6.7
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ou écris-le simplement — « autour du 20, trois nuits »
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20 m² · 1 queen bed · Pour 2 pers.
The Deluxe Double Room with Bath at Hotel Serrano offers exceptional comfort, featuring a spacious layout with a private bathroom, flat-screen TV, and garden views. Standout features include a spa tub, minibar, and air conditioning, providing a highly relaxing experience.
19 m² · 1 queen bed · Pour 2 pers.
The Double Room at Hotel Serrano offers exceptional comfort with a spacious layout, featuring a queen-sized bed, private bathroom, and garden views. Amenities include free Wi-Fi, minibar, and flat-screen TV, along with thoughtful touches like free toiletries and chocolates for guests.
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Hotel Serrano in Rio de Janeiro features adults-only rooms with air-conditioning, private bathrooms, and garden views, including a dining area, work desk, and free toiletries. The hotel offers a bar, free WiFi, hot tub, and 24-hour front desk, along with a minibar, TV, and free on-site parking. It's 4 km from Santos Dumont Airport and a 13-minute walk from Flamengo Beach.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
Everything was great, just a shame it rained.
Sbizero·Il y a 3 semaines
The hotel staff were truly professional—well done. I didn't know the hotel offered motel services, heard moaning at midnight, found bedbugs, and the bed was very noisy.
Luis·Il y a 3 semaines
Excellent location at Largo do Machado, staff were very attentive and helpful, parking available. No elevator, and the bed was hard because of the mattress cover.
De·Il y a 4 semaines
I liked the shower and only two staff were helpful; I asked twice for hot water with a mug and they brought it to the room right away. The bed was uncomfortable, the pillow was almost useless—more like a hard cushion—and left me with a sore neck. The room had few outlets and the air conditioner couldn't be set properly, either too cold or too hot. Some staff were brusque, even more so. When I mentioned the hallway smelled strongly of cigarette smoke (it was a closed space), the receptionist was rude, saying she couldn't ask guests not to smoke. “What do you want me to do? I can’t ask a guest not to smoke, can I?!” We also requested a second sheet because we paid the extra guest fee, but the receptionist said she couldn’t lend another. At times a specific receptionist didn’t even respond to “good night” or similar. When I arrived, no operating information was given. I stayed four days and at no point did they do cleaning or maintenance. I will never stay here again.
Milih·Il y a 4 semaines
I liked the room space, the breakfast, and the location.
Ana·Il y a 4 semaines