The staff were friendly, but everything felt dirty and the air‑conditioner didn't heat up, so it was cold.
KhanlarIl y a 3 jours
Un instant…
Astana·7.3
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ou écris-le simplement — « autour du 20, trois nuits »
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The Zhibek Zholy Hotel in Astana offers 18 km proximity to Nursultan Nazarbayev International Airport and is near Otan Korgaushylar Monument (1.8 km) and Bayterek Monument (5 km). Rooms feature private bathrooms, work desks, modern amenities, shower, refrigerator, TV, and wardrobe. The hotel offers a garden, terrace, restaurant, bar, free WiFi, fitness centre, steam room, 24-hour front desk, concierge service, and free on-site parking.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The staff were friendly, but everything felt dirty and the air‑conditioner didn't heat up, so it was cold.
Khanlar·Il y a 3 jours
The room was spacious and parking was available.
Сергей·Il y a 2 semaines
The location was good and the breakfast was great, but the rooms were shabby, the bedding had stains, and everything was old.
Елена·Il y a un mois
The water pressure in the bathroom was good and the toilets were clean, yet I can’t see what anyone could like here… it feels more like a Soviet sanatorium than a hotel. No air‑conditioning, no fan, dirty towels that aren’t bleached, and no amenities—absolutely not worth recommending.
Альфия·Il y a 2 mois
We booked a twin‑bed room and were given a two‑room suite, which worked great for me and my teenage son; it had a small fridge, a TV, and after we asked they added a kettle and cups. There was no air‑conditioning, yet the room stayed cool and comfortable even in June when it was over 30 °C outside. Breakfasts were hearty – you could choose a sausage with sides or eggs, plus porridge, a bun and tea. The staff were polite, and we appreciated that checkout wasn’t fixed at noon but matched our arrival time – we checked in at 22:30 and left in the evening, which suited our late train. The location is decent, close to a park and the waterfront; it’s not downtown but a 20‑minute bus ride gets you there. Thanks to the team for their work! The linens could use a refresh, as some pieces were worn, and Wi‑Fi only reached the reception area, but neither issue spoiled the experience.
Olga·Il y a 2 mois