Naluna Lembongan

“Very unique and special stay!”

I loved that the property was on a cliff. We enjoyed listening to the waves crashing and the beautiful sunsets. It was a little bit further from the town than expected

Zilke·Il y a 2 semaines

The place was spotless and the staff went above and beyond, creating a slow‑paced, peaceful vibe with no interruptions at all, but the menu felt a touch too elaborate.

Pravesh·Il y a 2 semaines

“Très beau séjour , le staff était au top et la tente magnifique”

Everything was perfect.

Marjolaine·Il y a 2 semaines

“Wir haben uns sehr gut erholt und können dieses Hotel vorbehaltlos weiter empfehlen.”

The hotel was a complete success, especially its fantastic location. The staff were attentive and made us feel welcome right away. The rooms were immaculately clean and the breakfast was truly great and varied. What didn’t impress us was the manta excursion; the organization there barely cared about the animals or a fair experience. During our trip, only one manta was present and it was immediately surrounded by about 40 snorkelers, with no space or consideration, forcing the animal to flee. Anyone seeking a respectful nature adventure should skip that tour. One small critique: we would have liked a kettle in the room to brew tea or coffee at night. Otherwise, everything else was perfect.

Urs·Il y a 4 semaines

“Lovely view, comfy beds but some staffing issues”

Has a nice location overlooking the sea and the bed was comfortable. Lack of security for the tent. Basically anyone could walk into the property night .there was no visible security except one security camera in the bar area. A lack of hand towels and face washes. And a shower that sprays everywhere making the bathroom wet and slippery. Watered down body wash. Poor lighting in the bathroom. I wondered how they actually clean the floor of the tent…it’s a fake nylon floor. No kettle or coffee machine in tents or even in the common bar area…you have to wait for staff on-site in the morning to get a coffee or tea. Staff who were untrained in service. It took an hour to get a breakfast order of soft poached eggs cause they didn’t understand what soft poached eggs were.3 attempts.grateful for the disaster meal to be “comped”. When we ordered pre ordered the special dinner in the first night it was brought out as soon as we sat down. No drink and relax offered first.a complete lack of understanding of how to serve guests, upsell offerings. Staff don’t come around to ask if you want a drink or anything while you are by the pool…missing opportunities The restaurant bar closes very early.impossible to get a drink or anything after 830pm. No Bintang beer available for 2 of our 3 days

Sally-anne·Il y a un mois