“Far, far too expensive for the offering”
The hotel sits in a gorgeous spot with breathtaking views of the valley and the Himalayas. The food was very good, offering a solid mix of international, Nepali, and vegetarian options. The staff were warm, friendly, and genuinely eager to please guests. I would have loved staying here if the price were lower, but after the first night I switched to Dwarika's in Kathmandu, which is flawless in every way and worth the cost. The property feels dated; everything looks fine on the outside but the overall upkeep has slipped and it looks scruffy. The staff are helpful but lack oversight from someone who knows what international travelers paying $1000+ per night expect. I didn’t leave because one issue, but because many small details fell short. The hotel’s communication was very casual even before arrival; I had to chase down my driver who wasn’t at the agreed pickup point. At the gatehouse, locals and mopeds were hanging around, barbed wire and plastic sheeting were visible, a half‑empty pond had mud at the bottom, the decking was patched with mismatched wood planks, rooftops had missing tiles, plastic bottles and water tanks were scattered, pots were propped on old tyres, and signs were frayed or in rotting frames. There were dead flies in light fittings, grubby light switches, dust on high surfaces, picture hooks with dust shadows where pictures had been removed, grubby sauce lids in the restaurant, books stuck together with sellotape, and mismatched pencils in the room. Plug sockets didn’t work, lights would turn off with the slightest touch, and the restaurant was under construction with building materials exposed. A JCB, supposedly belonging to a neighbour, blocked the 360‑degree panoramic view that was a key selling point of the bar area. When I complained, I was directed to a “team leader” instead of a general manager; he became defensive, insisting the property prioritizes nature over luxury and asked me to tell him how to fix it.
OhbananasIl y a une semaine