“Una historia de terror”
When I arrived, the place was filthy and a man was sleeping on a rug in the lobby. He claimed he couldn't find my booking even though I showed him the confirmation on my phone, tried to charge me again for the room, and wouldn't accept a card. It was a nightmare and I had to move to another hotel; the hotel never answered the phone or even verified the issue, and they said they wouldn't refund me. The hotel was a horror and Booking's handling was terrible.
RaulIl y a 2 mois