After booking and paying, I arrived to find the entrance closed and the phone lines switched off.
LeonardoIl y a un mois
Un instant…
★★★·Viterbo·7.4
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ou écris-le simplement — « autour du 20, trois nuits »
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The Le Undici Rose Hotel in Viterbo offers comfortable accommodations with air-conditioning, private bathrooms, and free WiFi. Guests relax on the sun terrace or enjoy the bar, lounge, and coffee shop. Located 110 km from Fiumicino Airport, the hotel is near Villa Lante (5 km) and The Monster Park (20 km), with free parking and WiFi throughout.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
After booking and paying, I arrived to find the entrance closed and the phone lines switched off.
Leonardo·Il y a un mois
The alternative accommodation was offered, but the host’s lack of welcome was shocking; a shy woman appeared and gave me an alternative room instead of the one I had booked, and I didn’t refuse because I didn’t want to leave. I was not asked for documents and she demanded the tourist tax. I hope the booking platform distances itself from such situations.
Vittorio·Il y a un mois
Posizione a due passi dal Palazzo dei Papi. La colazione
Maurizio·Il y a un mois
The location is good, just a two‑minute walk from the historic center, yet the check‑in was unattended, no staff were available to meet guests’ needs, the room lacked hairdryers even after multiple requests, and the linen change was never done. The services were nonexistent and the breakfast was poor.
Giovanni·Il y a un mois
La posizione buona, stanza ampia. C'era odore non gradevole nelle scale e anche in stanza. Non scendeva l'acqua del bidet. La colazione molto povera per i €10 che abbiamo pagato. La colazione servita alle 8.10 quando normalmente a partire dalle 7.30 si apre la sala colazione, perché eravamo lì per lavoro
Sandra·Il y a un mois