“現状、宿泊出来る施設ではない。”
It was the worst experience—no staff on site, the place wasn’t managed at all, electricity worked but there was no water, so the toilet was unusable and we had to leave without staying; other guests faced the same issues, and the bathroom still had the previous occupant’s waste. The facility’s phone just rang to voicemail, and nobody answered when we tried the management company. The venue itself isn’t the point; bookings should be halted immediately, the company must investigate and refund the affected customers, and as a reservation service you need to take responsibility regardless of the reason.
ShinichiIl y a 5 mois