“Oldschool aber ok.”
The setting was quiet. The building feels old‑school and the food is completely overpriced.
TobiasIl y a 3 semaines
Un instant…
★★★★·Hakone·8.2
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ou écris-le simplement — « autour du 20, trois nuits »
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Located in Hakone, the Hakone Sengokuhara Prince Hotel features natural hot spring open-air baths and stunning views of the Hakone Mountains. Renovated in April 2015, the hotel offers flat-screen satellite TVs, fridges, free WiFi, and en suite bathrooms with free toiletries and bathtubs. On-site amenities include luggage storage, currency exchange, and a gift shop, with free private parking available.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The setting was quiet. The building feels old‑school and the food is completely overpriced.
Tobias·Il y a 3 semaines
The distance from the room to the bath, shop, and front desk was convenient. Every floor has a water‑maker. The breakfast was delicious. The view from the room of the green, well‑maintained golf course was long and beautiful. The bath was clean and the sauna was comfortable. I appreciated the shuttle bus because I came by train. The internet was poor. I wish they added at least one more shuttle. I wanted to enjoy the sauna, but I had to go to the changing room to get water, and a water station in the corridor from the tub to the sauna would have been nice.
Michiyo·Il y a 3 semaines
The location was beautiful. The rooms were very outdated and not very clean.
Dushyant·Il y a 3 semaines
Everything was perfect: the view was incredible and the staff were extremely hospitable. Nothing was wrong; it was all wonderful.
Amanda·Il y a 4 semaines
The surroundings were beautiful and tucked into the mountains. The stay was very disappointing: poor service, a hard-to-reach location, and a humiliating experience at the Prince Hotel. Problems started on arrival when I struggled to get clear info from the staff about the hotel shuttle schedule, even though it was listed on the website. The buffet restaurant was also let‑down; the staff were unwelcoming and unhelpful when we arrived without a reservation, making us feel like a nuisance. The worst incident happened at the onsen. I made an honest mistake with a tattoo rule I hadn’t seen. A tour guide confronted me, berated me, and forced me out in a humiliating way instead of explaining the policy calmly. I was brought to tears. I understand the hotel must enforce rules, but there’s a big difference between enforcing and humiliating. I expected a professional, compassionate approach from someone representing the business. The location was also very inconvenient; it’s far from public transport, so taxis become expensive quickly when visiting nearby attractions. Overall, my experience was far below what I expected from a Prince Hotel.
Jenette·Il y a 4 semaines