Grand Rockland Hotel

“I would not recommend staying in this hotel.”

The staff were friendly and helpful. When I booked I requested a late checkout because I planned to travel directly from the hotel to the airport, and I was ready to pay extra. I reached out via WhatsApp to confirm the request and find out the cost, and they tried to charge me about double what it would have cost to book an additional night. I didn’t expect the extra time to be free. Given their hourly rate for late checkouts (which I didn’t know at booking), the honest approach would have been to suggest booking another night rather than charging me double based on their hourly calculation. I didn’t agree to their terms, didn’t book another night, couldn’t cancel my stay entirely, but I changed my plans, checked out on time, and booked an extra night at a much friendlier and more accommodating hotel.

Topper·Il y a 2 semaines

“als er echt niets anders is dan prima”

At first glance the hotel looked fine, but it seemed more focused on weddings, treating guests like a side note; the bed was decent and the bathroom adequate. The breakfast was very sparse, the reception unpleasant, and you have to pass through a bakery and grimy toilets to get to the hotel. The place was badly organized, very noisy, and the room was poorly insulated.

Marcel·Il y a 2 mois

Very good, clean and calm place… Rooms and washrooms are well maintained.

Majith·Il y a 4 mois

“Very good”

Staff were great, but the renovation was an issue.

David·Il y a 9 mois

“Decided not to stay there due to bad smell , we did stay family friends home”

The room smelled bad, and the door handle was rusty.

Cyril·Il y a 10 mois