“Hello, The hotel Hostelist Istanbul was completely closed and not operating when we arrived, despite”
Hello, The hotel Hostelist Istanbul was completely closed and not operating when we arrived, despite having a confirmed reservation (confirmation number: 5107967236). The amount of 95.22 EUR was already charged from our bank card, but we could not access the hotel or contact any staff member. Because of this situation, we spent 3 nights without staying in the hotel we paid for. We request an urgent full refund and immediate action regarding this serious issue. Mr. Bouras Ismail Mr. Zeghoudi Youcef. Hello, The hotel Hostelist Istanbul was completely closed and not operating when we arrived, despite having a confirmed reservation (confirmation number: 5107967236). The amount of 95.22 EUR was already charged from our bank card, but we could not access the hotel or contact any staff member. Because of this situation, we spent 3 nights without staying in the hotel we paid for. We request an urgent full refund and immediate action regarding this serious issue. Mr. Bouras Ismail Mr. Zeghoudi Youcef
BourasIl y a 5 mois