Perfectstayz Premium Mystic falls with Rooftop Pool & Cafe

“Not worth it”

The balcony offered a nice view, the rooftop view was pleasant, and the food was good. However, the room wasn’t what the picture showed – it was a plain room with no paintings, colourful pillows, or special bed sheets; everything felt like a typical hotel. There was no buffet at dinner time; only a few items were available, which wasn’t worth paying for. I discussed this with the receptionist at check‑in, and she said it was based on customer footfall. Breakfast had a buffet too, but only a few items were offered, again not worth the cost. The receptionist and kitchen staff seemed to disagree about what was on the menu – the menu shown at check‑in didn’t match what was served. I called reception twice for a blanket because my mom felt cold, but they didn’t bring one, which was disappointing.

Azra·Il y a 2 mois

They processed the payment online and later told us the road was under construction, so they moved us to another property that had no Wi‑Fi for the whole stay.

Vinita·Il y a 2 mois

“Not recommended”

Location was ok. It was the worst place we stayed in. Highly unhygienic. Full of garbage and dust. It was full of foul smell everywhere. Despite telling staff garbage on stairs was lying there for 2 days

Hemlata·Il y a 3 mois

Nothing is available in hotel which is good to be like other than swimming pool. Worst Service. No one is bothered to provide service. For drinking water also I had to remind them 6-7 times. Person at reception Priyanshu had least interested to provide service. As per room specification we booked mountain view room whereas room has a view of small nala. I will never suggest any one to stay in Perfectstayz

Vikas·Il y a 3 mois

The hotel was not that bad, but the behavier of the staff and manager was deplorable. The biggest minus point was the approch to the hotel through a very narrow gali,/ lane. It was very diffucult to reach the hotel. I booked for three nights but could not stay for more than one night and checked out the next morning. But they charged me for the full 3 nights. Sorry to write all this so that the customer should be prepared to face these problems. No photo was taken

Sushil·Il y a 4 mois