We paid for a chalet and received a much inferior one with a bad smell, mold, and stained blankets—it was very bad. Everything was terrible.
RosanaIl y a 2 semaines
Un instant…
Gramado·7.1
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ou écris-le simplement — « autour du 20, trois nuits »
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Villa Chalés Gramado, part of OH HOTÉIS, offers family rooms with private bathrooms, balconies overlooking lush gardens, and kitchenettes. Guests enjoy a heated outdoor fireplace, picnic and barbecue areas, a play zone, and free Wi‑Fi. Located 1.9 km from the Wax Museum and 3 km from Festivals Palace, it sits near Black Lake and Stone Church. Private parking and staff enhance convenience.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
We paid for a chalet and received a much inferior one with a bad smell, mold, and stained blankets—it was very bad. Everything was terrible.
Rosana·Il y a 2 semaines
The spot was spot on, but the shower just didn’t work right.
Venoir·Il y a 3 semaines
Only the location mattered. The bed wasn’t a double; it was two single spring mattresses, and the joint between them was higher than the mattress, making it uncomfortable to sleep. They also didn’t offer any coffee.
Cátia·Il y a un mois
The location and outdoor space match the price, but it’s not worth paying cheap for an uncomfortable stay. Inside the chalet it’s very uncomfortable, needs a lot of improvement, is disorganized and very unattractive.
Lusinaldo·Il y a un mois
The accommodation was clean and organized. However, it fell short on providing adequate blankets. Gramado is a cold destination and during our stay temperatures dipped to about 3 °C. For those traveling by plane, it’s already hard to bring enough cold-weather clothing, let alone extra blankets. In a town with such low temperatures, the lodging should offer suitable blankets for guests.
Rhayanne·Il y a un mois