“Super comfortable and relaxing with 2x pools and SPA”
The hotel’s proximity to the main Zermatt train station is a 4‑minute walk, and the staff are wonderful—always helpful and accommodating. The facilities include two pools (an indoor and a heated outdoor pool), saunas, a jacuzzi, a gym, and a spa area. The restaurant serves tasty food, and I loved the duvets and pillows that felt like being covered by a cloud. A 2‑minute walk takes you to the free bus that goes to the Matterhorn Glacier Paradise, or you can walk 1.5 km to see the beautiful center of Zermatt. Denner supermarket is a 1‑minute walk away. Breakfast was fresh and varied—hams, cheeses, hard‑boiled eggs, scrambled eggs, sausages, bacon, hash browns, homemade jam, honey, marmalade, real breads, butter, cottage cheese, spread cheese, warm pastries, croissants, pain au chocolat, Nutella, and more. In the room there were cushioned slippers, robes, a safe, shower gel, shampoo, body cream, a kettle, and a coffee machine with teas and coffee. I had a room with a Matterhorn view (room 205). I am grateful the hotel accommodated my request to be far from the noise. I would add extra signage in the tunnel area because I was lost trying to reach the outside pool after crossing the tunnel and didn’t know which floor to choose. The pool names say nothing to a new guest, so I suggest adding “outdoor” and “indoor” pool words to the signs; the signs indicating which pool is where are not clear. On the day the indoor sauna by the indoor pool wasn’t turned on (01.11.2026), there was no sign on the door. I was also missing one more thing in the room—the iron—which could be considered.
Jolanta·Il y a une semaine