“Chinches y cucarachas”
The location is great, with many convenience stores and restaurants just a block from the beach and beautiful views, and the staff were very friendly. What bothered me was that on the first night we found a few cockroaches—no more than five, and we told staff in the morning. The next morning my 5‑year‑old woke up with many little shells; I took him to a clinic and they said they were bed‑bug bites. I informed staff again, and they promised a deep cleaning. After that, no more roaches, but on day three my son had more bites, and my husband and I noticed them too. When we left the room we reported it again; a few minutes later the manager asked if we could leave a note and take photos of my son's bites, which we did, but the report never materialized. The location is excellent and the staff are kind, but health comes first.
MonicaIl y a un mois