“Soggiorno piacevole, ma struttura al di sotto delle aspettative”
The location is great, very close to the beach and all the Therma services, everything within walking distance, and not far from Agios Kyrikos. The mattress is comfortable, the room furnishings are nice, the stone shelves, the wide and convenient shower. When we arrived, they gave us a different room than the one we had paid for on Booking: on the ground floor instead of the first, so no balcony and a view of parked cars. I called Nikoleta, whom I never saw in nine nights, and she promised to move us as soon as a balcony room was free, and to refund the difference through Booking. They let us move after three nights, but I never heard about a refund. Communication with Nikoleta was poor, even though it was her mistake. She didn’t answer my message asking how often cleaning happened and why the bins weren’t emptied. Cleaning was unreliable: at arrival the two rooms were clean, but then the room stayed exactly as we left it for days. Likewise, the shared kitchen, useful for breakfast or a snack, was initially tidy, but we often found the bin full of previous guests’ trash and the sink with dirty dishes from careless guests. It was left to each user’s discretion. The rooms are small, the first‑floor one especially tiny, with broken furnishings that weren’t repaired (no mosquito net, missing or broken wardrobe pulls, a half‑extracted power outlet, ruined and water‑logged bathroom door and cabinet, and a blown light on the balcony).
KlauIl y a un mois