Hotel Ilayda

“Incomoda”

The only thing worth mentioning was the location; the room was extremely small and uncomfortable. There are two Ilayda hotels, but the booking site only shows one. When we arrived at the hotel shown in the photos we had booked, it turned out there were two hotels and this one was the worst.

Garcia·Il y a un mois

“Não recomendo e não voltaria jamais a este hotel.”

The breakfast was good and the room’s view of the city and the beach was impressive at first, but maintenance and cleanliness were severely lacking—there was no toilet paper refilling, the room was small with no space for luggage, staff were poorly prepared to serve guests, and the hotel looked decayed. The cherry on top was when I asked for a taxi at check‑out; I’m a 75‑year‑old lady carrying bags, it was raining heavily, and the receptionist said “there’s a taxi on the other side of the street.” I insisted that it was raining and I would have to cross the street after the traffic light turned red, carrying the weight and in the rain. The receptionist simply took my bags, went down the hotel’s access steps, left them on the wet sidewalk, and went back to his desk. I will never return to this hotel, especially when there are better options nearby, and the price does not match the service.

Sonia·Il y a un mois

The location is central to all amenities, but there was no chair in the room and I would have liked a veranda.

Eileen·Il y a un mois

I stayed in a spot that was spot on, the place was spotless and the staff were super friendly. The city‑view room at the lowest rate was far too small, which made it uncomfortable, but the price‑to‑quality ratio was still acceptable.

Dana·Il y a un mois

The staff were friendly and helpful, the central location was great, and I slept well. However, the room felt dated and cramped, and the view was poor.

P·Il y a un mois