“Complaint”
The double room was double‑booked, leaving me stranded and the staff were unhelpful. I spent a lot of money on Ubers to find another hotel. Nothing else.
HigsonIl y a 2 mois
Salford·3.2
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ou écris-le simplement — « autour du 20, trois nuits »
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1 double bed · Pour 2 pers.
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En‑Suite Double‑Bedroom in Eccles, Manchester, offers a private, fully equipped retreat with a ensuite bathroom, tea and coffee maker, dining table, and quiet street view. Free WiFi, refrigerator, electric kettle, and wardrobe enhance comfort. Located 3.8 km from Trafford Centre, 5 km from Old Trafford Stadium, and 20 km from Manchester Airport, it provides easy access to The Lowry, Manchester Central, and Albert Square.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The double room was double‑booked, leaving me stranded and the staff were unhelpful. I spent a lot of money on Ubers to find another hotel. Nothing else.
Higson·Il y a 2 mois
The bed was clean. We were first put in the wrong room, then moved to the room we originally booked. When we entered that room we saw there was no toilet seat, which was useless for us two girls.
Wilkinson·Il y a 4 mois
The walls had writing on them, the place hadn't been cleaned, the shower was blocked and almost flooded, the bathroom vent was filthy, there was no seat on the toilet, holes in the wall, old food on the floor, curtain rails were falling off so I had to fix them, paint was peeling from the walls and doorframes, dirty marks all over the walls, no toilet paper, the bed wheels were broken, the kettle was downstairs, and the whole place smelled like cannabis. When I tried to call the owners, they only answered after I rang five or six times and the woman was rude and abrupt with me; I have photos and video evidence.
Ben·Il y a 4 mois
I don't like anything. The whole service was terrible.
Chidiebele·Il y a 5 mois
They turned us away at check‑in because they couldn’t accommodate us. The hosts didn’t answer phone calls so we couldn’t access the property, then they messaged me to say they couldn’t accommodate because they had over‑booked, leaving two young girls stranded after a concert with nowhere to go.
Kelly·Il y a 5 mois