Sand Tent Beach House PALOLEM

The room was cozy and had an Android TV for listening to songs on YouTube.

Vamshi·Il y a 3 semaines

The location was superb, just steps from the beach, with shops and cafés close by, and the bungalows were a short distance from the road – noisy but not overly so. However, the staff seemed unwilling to address room issues; the air‑conditioner in the second half of our stay kept leaking despite repeated complaints at the front desk, and they merely suggested turning it off temporarily instead of clearing the drain. We also suffered frequent power and internet outages, overgrown vegetation made reaching our unit a struggle, and one night we woke to a large cockroach on the bed, which ruined the experience. Reporting it led to no action, and the weekend crowds of small drinking groups meant quiet relaxation was impossible.

Dmitrii·Il y a 5 mois

“Great location but still peaceful”

Booked this place at the last minute. Nice bungalows, clean spacious. Great location, near the beach and restaurants. No fridge in the room but a TV? Rather have a fridge

Paul·Il y a 6 mois

Great location. Poor WiFi, facilities not as described, family living behind always shouting and burning rubbish. The bathroom smelt like a bonfire every morning. My friend had to change rooms twice, lumpy mattress and later had tiny black insects on her bed. Staff brushed the insects off the bed and declared it OK, but she was not happy to stay in there, understandably. The guy on reception never smiled, I think because of the poor start due to the inaccurate description. He did provide a kettle after we complained. We met with the owner regarding it. He said he would get booking. com to amend it, I've checked today, it's not been changed

Linda·Il y a 7 mois

While the location and comfort of my room were definite positives, my stay was marred by a series of miscommunications with the staff. It seemed like there was a lack of coordination among the different team members, which made it difficult for me to get the information I needed. To add insult to injury, they refused to extend my stay despite having the same room available for the same dates I needed it. This lack of flexibility and poor communication left a sour taste in my mouth.

Jose·Il y a 7 mois