The place doesn’t exist. Everything.
YesicaIl y a 2 mois
Bacalar·6.8
01
ou écris-le simplement — « autour du 20, trois nuits »
02
03
Sanctuary Bacalar sits on a private beachfront in Bacalan, offering direct lagoon access, a sun‑lit terrace, and a year‑round outdoor pool. Rooms provide garden or pool views, private entrances, free Wi‑Fi, and shared kitchen facilities. Guests enjoy complimentary bicycles, a tour desk, and guided bike tours, plus outdoor seating and picnic areas. The property is 63 km from Chetumal International Airport, near Bacalar Lagoon and San Felipe Fort.
04
05
Ce que les clients pensent de l'hôtel, aspect par aspect.
The place doesn’t exist. Everything.
Yesica·Il y a 2 mois
It was a scam because when we arrived we weren’t even let in; the new management had nothing to do with what they advertise. The new management is still remodeling, so they don’t let you in.
Claudia·Il y a 2 mois
It’s a scam, don’t go.
Quijano·Il y a 2 mois
This isn’t the real owner. It’s a scam; when you arrive and try the number they give you, it’s actually a former employee who no longer works here. The guy behind it doesn’t live in the community anymore for various reasons. Don’t book! It should be removed from booking because the sanctuary doesn’t actually exist and is a scam. The place is being prepared by new owners who are doing a really good job, but it’s not yet running on booking.
Lies·Il y a 2 mois
They never told me the hotel was closed two months ago, it was Easter week, high season, at night, we drove 4:30 hrs from Cancún, exhausted, and had to find another place. The lack of seriousness, communication, and all the problems they caused.
Sonia·Il y a 5 mois