“Poor maintenance.dust bins and toilet papers are not available. Refused to accept credit cards.”
The only thing that works here is the location; everything else falls short.
EnudeenIl y a un mois
Un instant…
★★★·Kanniyākumāri·7.0
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ou écris-le simplement — « autour du 20, trois nuits »
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Hotel Staar World, Kanyakumari, offers family rooms with sea‑view balconies, air‑conditioning, private bathrooms, free toiletries, TV, and tiled floors. The on‑site restaurant serves Indian and American dishes, while continental breakfasts are available in‑room or at the coffee shop. A sun terrace, lounge, 24‑hour front desk, housekeeping, and free parking enhance comfort. The hotel lies just an eight‑minute walk from Kanyakumari Beach, with Thiruvananthapuram International Airport 88 km away.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The only thing that works here is the location; everything else falls short.
Enudeen·Il y a un mois
The spot is convenient, but the balcony on the side is covered in dirty peagon debris and I couldn't use it; they only showed me the front balcony, which left me restless at night. The front staff acted like we were troublemakers, which was frustrating.
Mirza·Il y a un mois
It was an awesome stay, but everything else was a problem.
Mishra·Il y a un mois
The staff were helpful.
Divyajyoti·Il y a un mois
The room was satisfactory and maintained a good level of cleanliness. However, I found the pricing to be on the higher side. I understand that weekend rates are typically elevated, a common practice across various establishments, so this is not a significant concern. The staff at this tourist location did not speak English or Hindi. The receptionist was particularly unhelpful, exhibiting a reluctance to listen to customers. As a solo traveler, I was informed that I needed to provide my parents' details, citing a government regulation. When I inquired whether only the details were required or if he needed to speak with my parents, he failed to comprehend my question, despite my speaking slowly. He then began shouting in Tamil, preventing me from further communication. Realizing he wished to speak with my mother, I contacted her and handed him the phone. However, he was unable to communicate with her as he only spoke Tamil. It is perplexing that a hotel in a tourist area, operating under such government rules, does not employ staff capable of proper customer communication. After navigating this frustrating experience, I checked into my room. Later in the evening, I requested a water bottle from reception, which they assured me would be sent to my room. Despite waiting until my checkout, the water bottle never arrived. The behavior of the staff, especially the receptionist, was profoundly disappointing
Sankeerth·Il y a un mois